Hotel Chocolat

Hotel Chocolat

Problem

Hotel Chocolat faced an urgent need to hire a Head of Procurement that was aligned with the company’s culture on a short timeline. However, past redundancies in 2021-2022, quickly circulated and created job security concerns, which added complexity to the recruitment process. Furthermore, the absence of Internal Procurement Specialist recruiters posed challenges for filling this senior-level position.

Solution

  • On-Site Immersion: We visited Hotel Chocolat, gaining insights into their challenges, facilitating in-person role briefings, and ensuring alignment among all stakeholders in recruitment.
  • Interview Excellence: We designed a tailored interview process, assessing technical skills and aligning with Hotel Chocolat’s culture for a perfect brand fit.
  • Compelling Marketing: We partnered with Hotel Chocolat for an eye-catching co-branded job campaign, including a compelling job description brochure to attract top-tier talent.
  • Talent Pipeline: Using industry expertise and networks, we built a pool of qualified candidates, ensuring a steady stream of highly qualified individuals for consideration.
  • Message Management: We managed marketing messages, reassuring potential candidates about past redundancies, which crucially alleviated apprehensions and built trust during engagement.
  • Dual-Stage Evaluation: Our team introduced a two-stage interview process, personally conducting interviews to assess both culture fit and competency alignment before presenting candidates to Hotel Chocolat.
  • Swift Shortlisting: Committed to Hotel Chocolat’s timeline, we delivered a shortlist of candidates within a mere 12 days, aligning perfectly with the company’s urgent needs.

Outcome

•Finalist Candidates: Three standout candidates reached the final stage, each with the potential to make a significant impact at Hotel Chocolat.

•Rapid Recruitment: In just 28 days, Hotel Chocolat completed the hiring process, meeting their urgent staffing requirements efficiently.

•Unmatched Service: Our excellence garnered positive feedback from candidates and Hotel Chocolat, highlighting our interview management and communication prowess.

•Elevated Brand Reputation: Hotel Chocolat’s reputation as an employer of choice was enhanced and bolstered by our ability to attract and secure top-tier talent for their team.

•Seamless Onboarding: We continued to support the onboarding process, ensuring a seamless transition for the selected candidate into their role at Hotel Chocolat.

•Strategic Insights: As a parting gift, we provided Hotel Chocolat with valuable  Procurement salary and insights guides, invaluable for future recruitment endeavours and upskilling their internal teams.

Conclusion

Our partnership with Hotel Chocolat exemplifies our sales-driven approach, delivering rapid and impactful recruitment solutions that meet specific needs, enhance brand image, and prepare them for future success.

Recommendation

“Henderson Brown was able to provide us with extensive expertise and support – From process efficiency, candidate quality, and communication. Naturually this has built a positive partnership and one we’re looking forward to continuing. “ – Procurement Director

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